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monospace;letter-spacing:0;color:var(--ink-3);font-size:12px}.crumb a{color:var(--ink-3)}.crumb a:hover{color:var(--ink)}.crumb .sep{color:var(--ink-4);margin:0 6px}.crumb .id{color:var(--ink-2)}.crumb .pri,.crumb .st{color:var(--ink-2);margin-left:6px}.kbd-hint{font-family:var(--font-geist-mono), ui-monospace, "SFMono-Regular", Menlo, monospace;color:var(--ink-3);font-size:11px}.ticket-title{letter-spacing:-.02em;color:var(--ink);font-size:26px;font-weight:600;line-height:1.1}.ticket-meta{font-family:var(--font-geist-mono), ui-monospace, "SFMono-Regular", Menlo, monospace;color:var(--ink-3);flex-wrap:wrap;align-items:center;gap:8px 10px;margin-top:8px;font-size:11px;display:flex}.ticket-meta .sep{color:var(--ink-4)}.meta-pill{border:1px solid var(--line);background:var(--surface-1);height:22px;color:var(--ink-2);font-family:var(--font-geist-mono), ui-monospace, "SFMono-Regular", Menlo, monospace;letter-spacing:.06em;text-transform:uppercase;border-radius:var(--radius);align-items:center;gap:6px;padding:0 8px;font-size:10px;display:inline-flex}.meta-pill .glyph{background:var(--ink-3);flex-shrink:0;width:8px;height:8px}.meta-pill.dot .glyph{border-radius:50%}.meta-pill.square .glyph{border-radius:0}.meta-pill.diamond .glyph{width:6px;height:6px;transform:rotate(45deg)}.meta-pill.intercom .glyph{background:var(--info);border-radius:50%}.meta-pill.email .glyph{background:var(--ink-2);border-radius:0}.meta-pill.slack .glyph{background:#6e4fe0;width:6px;height:6px;transform:rotate(45deg)}.meta-pill.linear .glyph{background:var(--info);border-radius:0}.meta-pill.sentry .glyph{background:var(--signal);width:6px;height:6px;transform:rotate(45deg)}.thread{flex-direction:column;gap:12px;display:flex}.thread-row{grid-template-columns:96px minmax(0,1fr);align-items:start;gap:12px;display:grid}.thread-gutter{justify-content:flex-end;padding-top:4px;display:flex}.thread-card{border:1px solid var(--line);background:var(--surface-1);border-radius:var(--radius);padding:10px 12px}.thread-row.note .thread-card{background:0 0;border-style:dashed}.thread-row.outbound .thread-card{background:var(--signal-soft);border-color:var(--signal)}@supports (color:color-mix(in lab, red, red)){.thread-row.outbound .thread-card{border-color:color-mix(in oklab, var(--signal) 30%, transparent)}}.thread-actor{font-family:var(--font-geist-mono), ui-monospace, "SFMono-Regular", Menlo, monospace;color:var(--ink-3);align-items:center;gap:8px;font-size:11px;display:flex}.thread-actor .who{color:var(--ink-2)}.thread-actor .sep{color:var(--ink-4)}.thread-body{color:var(--ink);margin-top:4px;font-size:14px;line-height:1.5}.thread-row.note .thread-body{color:var(--ink-2)}.src{border:1px solid var(--line);background:var(--surface-1);border-radius:var(--radius);height:22px;font-family:var(--font-geist-mono), ui-monospace, "SFMono-Regular", Menlo, monospace;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-2);align-items:center;gap:6px;padding:0 8px;font-size:10px;display:inline-flex}.src .glyph{flex-shrink:0;width:8px;height:8px}.src.intercom .glyph{background:var(--info);border-radius:50%}.src.email .glyph{background:var(--ink-2)}.src.slack .glyph{background:#6e4fe0;width:6px;height:6px;transform:rotate(45deg)}.src.sentry .glyph{background:var(--signal);width:6px;height:6px;transform:rotate(45deg)}.src.linear .glyph{background:var(--info)}.reply-dock{background:var(--surface-2);border:1px solid var(--line-strong);border-radius:var(--radius);flex-shrink:0;align-items:center;gap:12px;padding:10px 14px;display:flex}.reply-dock .prompt{color:var(--ink-3);font-family:var(--font-geist-mono), ui-monospace, "SFMono-Regular", Menlo, monospace;font-size:12px}.reply-dock 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100px);display:grid;overflow:hidden}.detail-main{flex-direction:column;gap:20px;min-width:0;min-height:0;padding:24px 40px 16px 48px;display:flex}.detail-main>.ticket-head,.detail-main>header{flex-shrink:0}.detail-main>.unified-thread{flex:auto;min-height:0;overflow-y:auto}.rail{background:var(--surface-2);border-left:1px solid var(--line-strong);padding:24px 24px 32px;overflow-y:auto}.rail .rail-card,.rail .linked-row,.rail .related-row,.rail .sla-grid{background:var(--surface-3);border-color:var(--line-strong)}@media (max-width:960px){.detail-grid{grid-template-columns:minmax(0,1fr);height:auto;overflow:visible}.detail-main>.unified-thread{overflow-y:visible}.rail{border-left:0;border-top:1px solid var(--line);overflow-y:visible}}.assign-dialog{background:var(--surface-2);width:min(440px,100vw - 32px);max-height:min(560px,100vh - 64px);color:var(--ink);border:1px solid var(--line-strong);border-radius:var(--radius);margin:auto;padding:16px;position:fixed;inset:0}.assign-dialog[open]{flex-direction:column;gap:12px;animation:.12s ease-out assign-in;display:flex}.assign-dialog::backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#0009;background:lab(0% 0 0/.6)}@keyframes assign-in{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.assign-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.assign-list{flex-direction:column;flex:1;gap:2px;min-height:0;padding:4px 0;display:flex;overflow-y:auto}.assign-row{border-radius:var(--radius);text-align:left;cursor:pointer;background:0 0;border:1px solid #0000;grid-template-columns:28px minmax(0,1fr) 18px;align-items:center;gap:10px;padding:8px 10px;transition:background .12s,border-color .12s;display:grid}.assign-row:hover{background:var(--surface-3)}.assign-row[data-checked]{background:var(--signal-soft);border-color:var(--signal)}@supports (color:color-mix(in lab, red, red)){.assign-row[data-checked]{border-color:color-mix(in oklab, var(--signal) 30%, transparent)}}.assign-row .who{flex-direction:column;gap:2px;min-width:0;display:flex}.assign-row .name{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.assign-row .note{color:var(--ink-3);font-family:var(--font-geist-mono), ui-monospace, "SFMono-Regular", Menlo, monospace;text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.assign-check{border:1px solid var(--line-strong);color:#0000;border-radius:var(--radius);justify-content:center;align-items:center;width:18px;height:18px;font-size:11px;display:inline-flex}.assign-check[data-checked]{background:var(--signal);border-color:var(--signal);color:#0a0a0a}.assign-actions{border-top:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;padding-top:8px;display:flex}.assign-actions-r{align-items:center;gap:8px;display:flex}.customers-tabs{border-bottom:1px solid var(--line);align-items:center;gap:4px;padding-bottom:2px;display:flex}.customers-tab{color:var(--ink-3);border-bottom:2px solid #0000;align-items:center;gap:8px;margin-bottom:-1px;padding:6px 10px;font-size:13px;font-weight:500;transition:color .12s,border-color .12s;display:inline-flex}.customers-tab:hover{color:var(--ink)}.customers-tab.active{color:var(--ink);border-bottom-color:var(--signal)}.customers-tab-count{font-family:var(--font-geist-mono), ui-monospace, "SFMono-Regular", Menlo, monospace;letter-spacing:.08em;color:var(--ink-3);border:1px solid var(--line);background:var(--bg);border-radius:var(--radius);padding:1px 6px;font-size:10px}.customers-list{border:1px solid var(--line);background:var(--surface-1);border-radius:var(--radius);flex-direction:column;display:flex}.customers-list-head,.customers-row{grid-template-columns:minmax(0,1.4fr) minmax(0,1fr) minmax(0,1.2fr);align-items:center;gap:14px;padding:0 16px;display:grid}.customers-list-head{border-bottom:1px solid var(--line);background:var(--bg);height:32px;font-family:var(--font-geist-mono), ui-monospace, "SFMono-Regular", Menlo, monospace;letter-spacing:.12em;text-transform:uppercase;color:var(--ink-3);font-size:10px}.customers-list-body{flex-direction:column;display:flex}.customers-row{border-top:1px solid var(--line);min-height:48px;color:inherit;padding-top:10px;padding-bottom:10px;text-decoration:none;transition:background 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.12s;display:grid}.customers-sub-row:hover{background:var(--surface-3)}.person-companies{border:1px solid var(--line);background:var(--bg);border-radius:var(--radius);flex-direction:column;gap:2px;max-height:200px;padding:4px;display:flex;overflow-y:auto}.person-company{color:var(--ink);text-align:left;cursor:pointer;border-radius:var(--radius);background:0 0;border:1px solid #0000;grid-template-columns:18px minmax(0,1fr);align-items:center;gap:10px;padding:6px 8px;font-size:13px;transition:background .12s,border-color .12s;display:grid}.person-company:hover{background:var(--surface-3)}.person-company[data-checked]{background:var(--signal-soft);border-color:var(--signal)}@supports (color:color-mix(in lab, red, red)){.person-company[data-checked]{border-color:color-mix(in oklab, var(--signal) 30%, transparent)}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}